Community Rules

Healld's community exists so nobody has to feel alone with what they're carrying. It only works if it stays safe. These rules apply to everything you post — stories, replies, and reactions — and they are part of our Terms of Service.

1. The one rule behind all the rules

Post as if the person reading is having their hardest day this year — because sometimes they are. Kindness isn't optional here; it's the whole point.

2. Always allowed

• Sharing your own experience, at whatever depth feels right;
• Supporting others with empathy and encouragement;
• Talking about therapy, medication, and recovery honestly;
• Disagreeing respectfully — different things help different people;
• Posting anonymously-in-spirit: share as little identity as you like.

3. Never allowed

• Encouraging self-harm — content that promotes, instructs, or romanticises self-harm, suicide, or eating disorders is removed immediately;
• Harassment — bullying, threats, mockery, or piling onto another member;
• Hate — attacks on people for who they are: identity, faith, orientation, disability, or anything else;
• Doxxing — sharing anyone's private information, including your own contact details;
• Medical instructions — telling someone to start, stop, or change medication or treatment. Share your experience, not prescriptions;
• Spam and promotion — advertising, link-farming, fundraising, or recruiting;
• Sexually explicit or unlawful content of any kind.

4. How moderation works

• Every post and reply carries a report action — reports are reviewed and acted on, and automated moderation runs continuously alongside them;
• We do not pre-screen everything, so you may occasionally see something before we do — please report it;
• Consequences scale: content removal → warning → suspension → permanent ban. Content encouraging self-harm skips the ladder;
• Moderation decisions can be appealed by emailing mobilebytesensei@gmail.com.

5. If someone seems to be in danger

6. Privacy in the community

Community posts are visible to other Healld users — they are the one part of the app that isn't private to you. Don't post anything you wouldn't want read aloud. Everything else you track in Healld stays yours; see the Privacy Policy.